Circle Poke
Refund & Cancellation Policy
Refund & Cancellation Policy
Effective September 11, 2026.
Our food is made to order, so we start preparing it soon after you order. If something isn't right, we want to hear about it.
Problems with your order
Tell the team at the counter when you pick up, or contact us as soon as you can at info@circlepoke.com or (404) 963-7721. Include your name, the order, and what went wrong. We'll review it and make it right where we can, with a remake, a credit, or a refund.
Cancelling an order
Contact us as soon as possible if you need to cancel. We can cancel an order that we haven't started preparing. Once we've started making your food, we may not be able to cancel or refund it.
How refunds are paid
Approved refunds go back to the original payment method and can take several business days to appear, depending on your bank. If you earned or redeemed Rewards points on the order, they are adjusted when it is refunded.
Allergy and food-safety concerns
If you have a food-safety concern, tell us right away at (404) 963-7721 so we can look into it.
Circle Poke is operated by HNIARFAMILY LLC.